We also put customer support to the test to see how knowledgeable they are and how quickly they respond. Our FAQs cover some of the most commonly asked questions on Usenet. Long before Reddit and BitTorrent, there was Usenet. Think of it as the original online social network.
In these troubled times it's tempting to start every column with, "In these troubled times Don't fret, this isn't going to be a column for the religion page or the big-thinker territory of Perspective. It's just that I realized the other day that a lot of folks with computers and Internet accounts don't know about--or don't think about--how useful a tool they have in a thing called the Usenet in these troubled times. Besides, when times aren't all that troubled, the Usenet can be a lot of fun. And for a great many people with rare hobbies or arcane professional or academic interests, it can be an amazing tool in good times, bad times or any time in between. The Usenet is better known as Internet newsgroups, and it once reigned supreme as the center of online life. It is a collection of message boards and servers bulging with file postings that the technologically adept used as an informal meeting place in happy times and as a communication center when things turned bad.